Refund Policy

Last updated: 9 August 2026 1. THE SHORT VERSION If RitaJet is not what you expected, email ritajetnetwork@outlook.com within 30 days of your payment and we will refund it in full. No forms, no reason needed. 2. WHO PROCESSES REFUNDS Our order process is conducted by our online reseller Paddle.com, the Merchant of Record for all our orders. Refunds are issued by Paddle to the original payment method. You can request a refund from us at ritajetnetwork@outlook.com or directly through Paddle at paddle.net. 3. 30-DAY MONEY-BACK GUARANTEE Every first purchase of a 3-month plan or yearly pass is covered by a 30-day money-back guarantee, counted from the moment payment is taken. This applies even though the product is digital and delivered immediately. 4. RENEWALS If an automatic renewal charges you and you had not meant to continue, email us within 30 days of that charge and we will refund it and cancel the plan. To avoid renewals altogether, cancel from your account page before the renewal date. 5. AFTER 30 DAYS After the 30-day window we do not usually refund the remainder of a period, but we will always cancel future renewals on request. We do make exceptions, and we refund in full, when: - You were charged twice for the same period. - Payment succeeded but your account was never upgraded. - A paid feature you bought the plan for was unavailable for a prolonged period and we could not fix it. - We close your account without cause; in that case the unused part of the period is refunded pro rata. 6. WHAT IS NOT REFUNDED Accounts closed for serious breach of the Terms (fraud, reselling access, abuse of other users) are not refunded. 7. HOW LONG IT TAKES We approve refund requests within 2 business days. Once approved, Paddle returns the money to your original payment method; banks usually show it within 5–10 business days. 8. CONTACT Abdlarhman Omar Ahmad Shaheen — Amman, Jordan Email: ritajetnetwork@outlook.com (replies within 2 business days)